Donna Ehnert of the Mint Group at EXP Realty joins us to share how she has cultivated her client relationships at a high level over her 9 year career. Over 90% of her business is from clients and referrals from her sphere. One of her primary strategies is an annual review that she does for every one of her clients. We dive deep into this strategy and much more, and cover many actionable things you can implement in your business today!

I am a lifelong Colorado resident that has spent the past twenty years raising my three children, exploring the local real estate market, after committing completely to real estate in 2015. I found that there was nothing more I'd rather do than help people with their real estate needs! Since then, I have been successfully helping my clients through various real estate endeavors , and have thrived under the belief that once you are a client, you are always a client. This belief has made me a top producer in my industry. Successfully closing more than 10 million in sales a year for the last 4 plus years.
I have specific expertise in Northern Colorado, notably the Berthoud area. However, I work all along the Front Range and have experience working on both residential and commercial properties.
When I am not working, I am out on the lake with my family, spending time with my dogs, or at the Crossfit gym.
I am so excited to be in Real Estate. I am dedicated to upholding strict moral standards which are so often lost in the real estate industry. I know I can provide you the best personal support, expertise, and dedication on your journey to finding your new home or property!

01:54-02:01: Discussion about the number of transactions they have done together, with a disagreement over the exact count.

02:34-04:31: Importance of staying in constant contact with clients and maintaining relationships after transactions. Mention of sending annual real estate reviews and reviewing clients' assets.

05:16-06:17: Strategies for staying in touch with clients, including sending events invitations, real estate reviews, and happy texts. Consistency in monthly contact.

06:21-08:50: Detailed explanation of the annual real estate review process, including reviewing clients' assets, meeting for coffee, and providing neighborhood and general Colorado information.

09:31-12:14: Discussion about the frequency and follow-up after sending the annual real estate reviews. Efforts to answer client questions and make the necessary effort, even if clients are busy.

12:34-14:41: Time dedicated to reviewing the database and sending real estate reviews. Mention of the number of reviews sent per month.

15:02-17:33: Importance of reviewing and analyzing clients' assets before providing them with information. The aim is to be well-prepared and knowledgeable when discussing their assets.

17:36-19:15: Struggles with holiday gifts and interactions. Mention of a previous successful interaction with clients during the holidays.

19:58-20:44: Handwriting personal notes and dedicating time to completing tasks.

21:11-21:47: Acknowledgment of being busy but staying focused on completing tasks.

22:01-22:27: Decision to move forward without getting caught up in the details, such as designing a logo.

23:02-25:17: Discussion about team-building activities, such as axe throwing, and their success. Mention of future plans for similar events.

25:37-29:21: Advice on building relationships, returning calls, and being present for clients. Mention of a program called "making it rain with exp" that filters through social media.

Instagram: https://www.instagram.com/donnaehnertrealestate/

Facebook: https://www.facebook.com/donna.ehnertrealestate

RJ Baxter
Owner
Clear Path Home Loans
http://www.cohomesandloans.com
303-670-0137
therjbaxterteam@gmail.com
NMLS #395819
Clear Path NMLS #2564260